Frequently asked questions
The accommodation referral does not appear in my personal account, even though I specified my arrival date in Russia.
If your accommodation referral has not appeared in your applicant's personal account and there are less than 3 days left until your the arrival date you have specified, please contact zaselenie@hse.ru.
I previously submitted a request for a buddy, but I have not received a response yet. Will a buddy be assigned to me?
Submitting a request for a buddy does not guarantee that you will be assigned one. We do our best to provide volunteers for everyone who requests them! If you haven’t received a response within five days, please contact buddy@hse.ru.
I will arrive late at night/on a weekend. Will I be able to check into the dormitory at that time?
Yes, you can check in even at night or on weekends. Dormitory staff are on duty 24/7 to ensure a check-in process.